Return and exchange Policy

     We believe that each one of our clients has the right to change their mind. If this is the case with you, you have 30 days from the time you received your Art Satchel handbag to return it, as long as it is not damaged or the product is not corrupted. We will need your original receipt and for you to fill out the return form. Your money will be refunded to the original form of payment. 

    If you are not satisfied with the item you received but would like to exchange it for a different one, you will be able to choose from the artwork available at the time on the website. Because we customized each piece of artwork uniquely to every client and make every handbag upon orders, as soon as you decide which artwork you would like, you need to contact us right away so we can hold that piece of artwork for you and take it off our website. This new item will be shipped to you when we receive the one you want to exchange, from approximately four to six weeks. 

    Contact email:  payments@garaffagalli.com

    Phone number: 970 456 5532